How Estonia Builds the Next Generation e-government with AI Use Cases

Estonia is an undoubted leader in digital governance and has launched an ambitious AI strategy to transform e-governance. As part of its ambitions, Estonia has the goal of making public services radically easier to use and more accessible, while creating a completely seamless and proactive citizen-centric government. To achieve this, Estonia has the goal of implementing at least 50 AI use cases by 2020. Some of the use cases involve a citizen virtual assistant #KrattAI to provide public services through voice-based interaction. During his keynote, Government Chief Data Officer Ott Velsberg presents how far along the Estonian government is with its plan, what its greatest successes been thus far – and what hasn’t worked.”

Speakers, Panelists and Moderators

    Government Chief Data Officer
    Ministry of Economic Affairs and Communications Republic of Estonia
    Ott Velsberg is the Chief Data Officer for the Estonian government. He oversees the strategic coordination of data science and data governance in Estonia, including domains like artificial intelligence and open data. He is also a Ph.D. researcher in the department of Informatics at Umeå University and Uppsala University. His research concentrates on the use of information systems in the public sector, with a special focus on the use of the Internet of Things (IoT).
    Deputy to the Director of the Telecommunication Standardization Bureau (TSB)
    International Telecommunication Union (ITU)
    Dr. Reinhard Scholl is Deputy to the Director of the Telecommunication Standardization Bureau (TSB) since September 2002. Previously he has been with Siemens in Munich, Germany and with ETSI (European Telecommunications Standards Institute). He has also served on the ICANN Board. He received a Ph.D. in physics from the University of Illinois, USA.


10 Nov 2020


Geneva; 15:00-16:30 Tallinn
14:00 - 15:30