The Now and Future of Using Artificial Intelligence for Human Resources

2021 will see Human Resource team members called upon to go beyond using artificial intelligence to automate routine tasks to addressing the more vital issue of how to optimize the combination of humans and machines as they become the new blended workforce.

The intervention will focus on:
– Share the macros trends impacting the future of work and how this is accelerating the use of artificial intelligence within the workplace;
– Review research on how artificial intelligence is currently being used across the employee life cycle;
– Discuss three business use cases of how artificial intelligence is used across three industry sectors: travel, manufacturing and healthcare and the business results achieved from the implementation;
– Present HR Job Roles of the Future acknowledging the growing importance of humans working side by side with machines as profiled in the Harvard Business Review article, 21 HR Jobs of the Future.

Speakers, Panelists and Moderators

    Managing Partner
    Future Workplace
    Jeanne Meister is Managing Partner of Future Workplace, an HR Advisory and Membership firm. Future Workplace manages Future Workplace Network, a consortium of senior HR, Talent and Learning professionals who meet virtually and in person to discuss next practices preparing for the future of work and access online courses on Future Workplace Academy. Future Workplace online courses focus on Using AI 4 HR, Solving Business Problems Using People Analytics, Radical Learning Transformation Designing A Holistic Employee Experience. Future Workplace received the GOLD Brandon HALL award for excellence in the design of the first fiveweek online course entitled, Using AI 4 HR to Enhance the Employee Experience. Jeanne is the receipt of Distinguished Contribution in Workplace Learning Award, given to one HR executive each year by Association for Talent Development (ATD). This award honors Jeanne’s body of work in preparing executives for the future of work. Jeanne is also the receipt of the Colin Corder Award for Outstanding Achievement in Workplace Learning by The Learning and Performance Institute, (LPI). Jeanne’s books have been translated into Spanish, Portuguese, Chinese and Estonian. Jeanne is a sought-after expert on the future of work having appeared in CIO, CNBC Power Lunch, CBS News, CNN, Fast Company, Fox Business, Harvard Business Review, HR Executive, NPR, SHRM Magazine, Market Watch, Time Magazine, The Globe and Mail, and WPIX, New York. Jeanne’s recent Harvard Business Review article, 21 HR Jobs of the Future published in August, 2020 will be made into an online course. Jeanne was named one of the Top HR Experts to Watch in 2020 by People Managing People Magazine and one of Top 100 HR Tech Influencers for 2019. Jeanne was previously Vice President of Market Development at Accenture ( and is a member of Excelsior College Board of Trustees.
    Head, Human Resources Planning and Development
    International Telecommunication Union (ITU)
    Manuela has more than 15 years of experience in human resources management, across all HR areas: from recruitment to administration, performance management and learning and development. She has specialized in talent management, which is her passion. She has started her career in private sector: Adecco, Daimler Chrysler and Kuwait Petroleum. She then moved to United Nations where she has covered a number of different roles in Human Resources across different continents (FAO in Italy, UN Secretariat in NY and Nairobi, UNICEF in Mozambique, WHO in Geneva). Manuela has also worked as HR Specialist for the European Union. She presently works as Head, Human Resources Planning and Development for the International Telecommunication Union of United Nations.


30 Nov 2020


CET, Geneva
16:00 - 17:00