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AI and digital transformation in government

Artificial intelligence is already reshaping the way governments serve their citizens. From automating services and analysing data to improving public communications and expanding access, AI has the power to transform how public systems operate. But it also introduces real risks,...

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Artificial intelligence is already reshaping the way governments serve their citizens. From automating services and analysing data to improving public communications and expanding access, AI has the power to transform how public systems operate. But it also introduces real risks, including bias, exclusion, privacy breaches and accountability gaps that must be managed with care

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