H.E. Ms. Fatima Yousef Al Naqbi

H.E. Ms. Fatima Yousef Al Naqbi

Fatima Yousef Al Naqbi is the Acting Assistant Undersecretary for the Support Services Sector. She is also the Ministry’s representative in the Mohammed bin Rashid Innovation Fund (MBRIF).

In her role, Al Naqbi oversees all support services, including human resources, information technology, legal, administrative, and financial affairs. She plays a pivotal role in digitising and enhancing government services and procedures.

During her tenure, Al Naqbi has led initiatives employing advanced technologies like artificial intelligence, data analytics and services digitalization, significantly improving service development and customer interaction. Her efforts have greatly enhanced customer experience and engagement, earning her the Minister of Finance’s Award for Institutional Excellence.

Al Naqbi holds an Executive MBA and a bachelor’s degree in management information systems from the University of Sharjah. She has also earned a Diploma in Public Sector Innovation from the University of Cambridge, UK, and a Government Performance Diploma from the University of Melbourne, Australia.

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  • Organization
    Ministry of Finance, UAE
  • Profession
    Chief Innovation Officer