Skills

Shaping Tomorrow: ITU’s Call for AI Standards to Drive Global Progress
24 October 2024
At AI for Good Impact India during the first week of  World Telecommunication Standardization Assembly (WTSA-24), Frederic Werner, Chief of Strategy and Operations for AI for Good at the International Telecommunication Union (ITU), presented a compelling vision of how AI standards will shape the future of technology and human progress.
AI in Customer Service: Five Future Predictions
Jervise Penton14 August 2024
AI is quickly becoming integrated into various industries, and the customer service sector is no exception. Many businesses are leveraging AI to improve their customer interactions and overall service efficiency. However, as we move towards a more sustainable future, it's crucial to consider how AI can be used for good – to support the United Nations' Sustainable Development Goals (SDGs).
The Future of Working Together: Insights from FOW24
29 July 2024
The landscape of work is rapidly evolving, driven by unprecedented technological advancements and global challenges. In June, the Geneva Graduate Institute hosted The Future of Work Summit 2024, featuring a compelling panel discussion on "The Future of Working Together."
Four Ways AI is Helping Decision-Makers
27 June 2024
The innovative insights of artificial intelligence (AI) are changing the game when it comes to making strategic decisions in business. Several industries already rely on financial forecasts or market research to calculate the level of risk associated with a decision, and AI is another tool for business leaders to add to their arsenal.

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