Generative AI and public sector

Artificial Intelligence (AI) is changing the game for businesses and organizations of all types. New advanced natural language processing capabilities around generative AI and large language models have captured the world’s imagination. These capabilities have the potential to revolutionize both the way governments interact with citizens and how the public workforce addresses society’s challenges. It is imperative that public sector organizations begin to think about how to leverage and responsibly employ generative AI for government and education purposes.