Improving Disaster Response at the Edge and in Pandemics

The Amazon Web Services (AWS) Disaster Response Program, launched in August 2018, is focused on helping governments, inter-government organizations, and nonprofits plan for, respond to, and recover from natural disasters and outbreaks with the help of AWS technology. In this session, Grace Kitzmiller (Principal for AWS Disaster Response Program) discusses how her team of experts uses cloud technologies to enable organizations to stay connected, maintain continued access to critical workloads and datasets in limited or disconnected environments, and provide critical services when and where they’re needed most.

The webinar covers:
– AWS disaster-response technology to take data collection and compute capabilities to the edge
– How to leverage datasets to improve and accelerate response capabilities
– Accelerating application development to deploy relief and response services

To help attendees understand the potential of the AWS Disaster Response program, we provide a detailed use case of how AWS enabled a virtual call center solution to ensure that hurricane survivors could connect with volunteers to receive critical services.
This webinar also covers how AWS partnered with the University of Washington Medicine and University of North Carolina Health to deliver and scale relief services in the midst of the COVID-19 pandemic. In both of these use cases, medical service and research teams employed Amazon Lex (a service used to build conversational interfaces using voice and text, leveraging the same machine learning and deep learning technologies that power Amazon Alexa) to build chatbots that provide information on COVID-19 testing, offer 24/7 medical consulting, route patient requests to the relevant teams, and scale these services across increased call volumes during the pandemic. Through the AWS Diagnostic Development Initiative, AWS also supported researchers at the University of British Columbia and Vancouver General Hospital to employ AWS machine learning services to develop models based on thousands of chest images of COVID-19 patients from around the world to better determine the presence of COVID-19.

The session concludes with a fireside chat between Grace and Bilel Jamoussi, Chief of the Study Groups Department, Telecommunication Standardization Bureau at the ITU.

Speakers, Panelists and Moderators

    Principal for AWS Disaster Response Program
    Amazon Web Services
    As a Principal and Senior Product Manager for AWS Disaster Response Program, Grace leads strategy and execution for product development by working backwards from the needs of organizations active across the disaster and crisis lifecycle to learn about the biggest technology challenges they encounter, while preparing for, responding to, or recovering from disasters and crises. Grace works across AWS people, services, information, and technology, and AWS Partners to build or extend solutions and proofs of concept that can solve those challenges. Grace has been with AWS for over five years and was previously Senior Product Lead for AWS Educate, Amazon’s global initiative to accelerate cloud learning to better prepare students for the cloud workforce. Prior to joining AWS, Grace held leadership positions at a graph database start-up and at a consulting firm focused on using technology to develop solutions for state and federal environmental protection agencies.
    Chief of the Study Groups Department, Telecommunication Standardization Bureau (TSB)
    International Telecommunication Union (ITU)
    Dr. Bilel Jamoussi is Chief of the Study Groups Department at the International Telecommunication Union Standardization Bureau in Geneva Switzerland where he is responsible for the organization and management of the ITU-T Study Groups, Focus Groups, Global Standardization Initiatives, Joint Coordination Activities, and their secretariat. Before joining ITU, Bilel was with Nortel for 15 years in Canada and then the United States where he held several leadership positions including Strategic Standards, Advanced Technology, University Research, Software Development for routing/switching platforms, and Data Network Engineering of major international customer networks. As Director of the Strategic Standards organization within the office of the Chief Technical Officer (CTO), Bilel provided strategic technology direction and leadership for Nortel’s involvement in more than 90 standards development organizations, forums and consortia. He also contributed to the MIT one laptop per child (OLPC) initiative. Bilel is an IEEE Senior Member. He was elected to the IEEE Standards Association (IEEE-SA) Board of Governors (BOG) and the IEEE-SA Corporate Advisory Group (CAG). He served on the IEEE Standards Education Committee, the IEEE-SA Nominations and Appointments Committee, the IEEE-SA BOG International ad hoc, and the Technical Liaison from IEEE-SA to ITU-T and ITU-D. Bilel contributes to the innovation and advancement of technology in the ICT Field. He has 22 granted and filed US patents in diverse areas: packet, optical, wireless, and quality of service. Bilel received a BS. ’89, MS. ’92, and PhD ’95 degrees in Computer Engineering from the Pennsylvania State University, USA.


12 Nov 2020


CET, Geneva
16:00 - 17:00